Privacy Policy

This Privacy Policy explains how Zikr-e-Quran Academy (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website and online classes. We’ve written this in plain language wherever possible, since we believe a privacy policy should actually be readable.

Information We Collect

• Contact information: name, email address, and phone number when you book a trial, contact us, or create an account.
• Student information: age, language preference, course level, and learning progress, including for children enrolled by a parent or guardian.
• Payment information: processed securely through our payment provider. We do not store full payment card details ourselves.
• Class session data: if sessions are recorded for quality or safety review, this is stored securely and access is limited.
• Technical information: IP address, browser type, and device information, collected automatically when you use our website.
• Cookies: small files used to keep you logged in and understand how our website is used. See “Cookies” below.

How We Use Your Information

• To provide and schedule Quran classes and match you with a suitable teacher.
• To communicate with you about your account, classes, or support requests.
• To process payments for paid courses, once your free trial ends.
• To improve our teaching quality and website through feedback and usage patterns.
• To meet legal or safety obligations, including responding to safety concerns.

Children’s Privacy

We take the privacy of children especially seriously. If you enroll a child in classes, you are confirming that you are their parent or legal guardian and that you consent to the collection of the child’s information as described in this policy. We do not knowingly collect personal information directly from children without parental consent. Parents may review, update, or request deletion of their child’s information at any time by contacting us. If you have any questions about how your child’s information is handled, please contact us to discuss.

How We Protect Your Information

We use reasonable technical and organizational measures to protect your information, including secure storage and limited employee access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell your personal information. We may share information with:

• Teachers, limited to what’s needed to teach your class effectively (name, age, level, language preference).
• Service providers who help us operate, such as payment processors and video conferencing platforms, bound by their own confidentiality obligations.
• Authorities, if required by law or to protect the safety of a student.

Cookies

We use cookies to keep you logged in, remember your preferences, and understand how visitors use our website. You can control or disable cookies through your browser settings, though some site features may not work properly without them.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain uses of it. This includes rights under the UK and EU General Data Protection Regulation (GDPR), and similar rights under other countries’ laws. To exercise any of these rights, contact us using the details below.

International Data Transfers

Because we serve students around the world, your information may be processed in a country other than the one you live in. Where required, we take steps to ensure appropriate safeguards are in place for these transfers. If you have questions about how your data is transferred or stored, please contact us to discuss.

Data Retention

We keep personal information only as long as necessary to provide our services, meet legal obligations, or resolve disputes. You can request deletion of your information at any time, subject to any legal requirement to retain certain records.

Changes to This Policy

We may update this Privacy Policy from time to time. We’ll update the “Last updated” date above, and for significant changes, we’ll make a reasonable effort to notify you directly.

Contact Us

Questions about this Privacy Policy or your information can be sent to us through our Contact page.